On December 20th, the WAWA corporation announced a breach of its payment systems. The breach lasted about nine months and compromised the information gathered at all its point of sale terminals in the stores as well as at the gas pumps. All of the records exposed involved payment information, though WAWA is saying that PINs were not exposed.
The Fauquier Bank is researching to find any debit cards that may have been impacted by that compromise. As with any of the major data breaches reported in the news over the last several years, you can take protective steps, and be reminded of the ways in which TFB will protect your money.
Pay attention to your statement.
If you find a suspicious transaction, report it to a TFB Customer Service Representative as soon as possible. If it is reported within 60 days of the charge, you will be reimbursed,
Update your records.
Do we have your current cellphone number? We have upgraded our systems that detect suspicious transactions so that we can contact you through a text message. Making sure we have your current cellphone number in the system will ensure timely notification and enhance our ability to limit what the fraudsters can perpetrate.
Use the TFB Mobile app.
With the TFB app, you can set limits for where your card can work and for the dollar amount of transactions. You can block certain types of merchants, or just limit transactions outside of a particular area. You can even turn it off and on to prevent use when not authorized.
Finally, TFB will be replacing cards exposed in the data breach. This may take a while to complete, depending on how many cards were used in that nine-month period from March 4, 2019 to December 10, 2019. Our process is to notify customers by letter and automatically replace cards that have been exposed. As soon as we have completed our assessment, we will begin the process.