Amid ongoing concerns about the Coronavirus COVID-19, The Fauquier Bank is closely monitoring the latest reports from the Centers for Disease Control (CDC) and has taken a number of precautionary measures for the health and safety of our clients and associates. In the midst of heightened concerns surrounding the coronavirus, we felt it was important to provide you, our valued clients with assurances of our preparedness to continue serving your financial needs during this uncertain time.
We are prepared
TFB has a Business Continuity Plan in place which provides a comprehensive strategy to protect our company and clients from events that can disrupt the course of normal business. The plan includes details specific to protocol during a pandemic event. Rest assured, we are positioned to continue providing critical banking services to our clients and community.
In addition, our associates are following guidance to help prevent the spread of the virus, including frequent and thorough hand-washing and cleaning of work surfaces and equipment. Like many organizations, we have eliminated any non-essential corporate travel and request that our teammates who are sick stay home.
If you are a current TFB client who encounters financial hardship as a result of the coronavirus, contact us by calling 1-800-698-3798. Our Client Care Center is available Monday-Friday 8am – 7pm and Saturday 9am – 1pm. You may also send a secure message via our website: https://www.TFB.bank/contact-us
Leverage TFB Digital Channels
TFB offers a wide range of online and mobile banking tools that are available 24/7 and will substantially reduce the need for in-person branch visits. Use TFB Online to:
- check balances & monitor account activity
- transfer funds, pay bills, pay friends and family
- receive account alerts
- view checks and statements
With TFB Mobile you can do all this and more…
- make deposits
- turn your debit cards on and off
- receive push notifications & suspicious activity text alerts
- find the nearest ATM
- contact our Customer Care Center with the touch of a button
If you have not yet discovered all these convenient services, now would be a great time to get started. Visit our website www.TFB.bank or download the TFB Mobile app from the App Store and Google Play to enroll today!
We will continue to monitor developments and adjust our response as necessary. If you have questions about the Coronavirus COVID-19, we offer links to good sources for accurate and up-to-date information.
Center for Disease Control (CDC) website https://www.cdc.gov/
World Health Organization https://www.who.int/
Virginia Department of Health (VDH) http://www.vdh.virginia.gov/coronavirus
It is impossible to predict the spread of coronavirus or understand how it will impact our community. However, we are confident in the people, technology, products and services that support our unwavering commitment to focus on meeting your financial needs during this uncertain time.
Thank you for your continued business and trust in TFB.